AI in a healthcare practice: documents that answer back, within a framework that holds.

Referral letters, reports, quotes, financial agreements, consumable invoices, appointment reminders: the administrative day-to-day of a healthcare practice is a flow of documents, and that is exactly the material AI works well on.

The use cases above read by profile, in your own vocabulary. They describe possibilities: what actually applies to you is decided at the diagnostic, based on your volumes and your tools.

Healthcare is the one sector where we do not need the conditional: DocAgora, our e-health platform in Portugal, the local equivalent of a Doctolib, operates in production with health data.

Its conversational agent is strictly supervised: practical information and appointment booking, never medical advice; human oversight on every sensitive action; systematic logging of every conversation.

It is the standard we apply to every healthcare project: if the architecture holds for a patient-care platform, it holds for a practice's front desk.

Health data is sensitive data under the GDPR: processing it requires a solid legal basis, appropriate hosting and complete traceability. In France, the hosting of health data is itself regulated.

Our architecture answers by design: a self-hosted model or one on a sovereign French cloud, no data going to a US API, including during demonstrations, and an audit trail produced by the very way the system works.

The usage policy counts double here: a general-purpose public assistant has no place in a practice; the EU AI Act also requires demonstrable AI-literacy measures from any team that uses these tools.

Beyond care, a practice is still a business: consumable and lab invoices, rent, contracts, social-security charges. These documents can follow our document processing circuit: capture, reading, reconciliation, alerts on discrepancies.

The e-invoicing deadline also applies to healthcare structures established in France: from 1 September 2026, every company established in France must be able to receive electronic invoices, under the reform led by the French tax administration (DGFiP). A reconciliation circuit installed before the deadline absorbs it without a jolt.

A healthcare project follows our five-stage engagement protocol: Diagnostic, Scoping & compliance, Pilot, Deployment, Managed operations. The scoping stage carries more weight here than anywhere else: legal bases, hosting, access rights, logging.

The engine is demonstrated on public data before it touches yours, and every extension is decided on figures measured at your premises. We are paid for the project, never for reselling licences.